Terms & Conditions

Arrival & Departure

  • Booking in is between 2-6pm
  • If arriving earlier or later, please advise Michelle on: 083 632 2790
  • Room to be vacated by 10am on the day of departure

Cancellation Policy

  • Your deposit will be refunded if your reservation is cancelled more than 48hrs prior to booking in, unless the booking is made over one of our high demand periods, when cancellation is 7 days.
  • Reservations are not confirmed as booked until your deposit is received in our bank or proof of payment is received from the bank
  • Credit card payments : VISA & MASTERCARD ONLY
  • Payment in full is required up front for 1 night bookings
  • A deposit of 50% is required for 2 nights or more, the balance to be paid on arrival
  • Any extras can be settled on departure eg. Laundry, dinners, drinks
  • Non-arrival for a booking will be charged in full on the day your booking starts unless you notify us in advance
  • Rates are negotiable for longer stay guests on request
  • Children over the age of 12 are charged at the adult rate
  • All prices are subject to change without prior notice
  • We reserve the right to charge for any damage or breakages incurred during your stay
  • We will not be held responsible for any loss or damages to your personal belongings

 

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